Frequently Asked Questions
Everything you need to know about finding and keeping your dream furniture.
What is the typical delivery timeframe for large furniture items?
Most in-stock furniture pieces are delivered within 7-14 business days. Custom or made-to-order items may take 4-8 weeks depending on the craftsmanship required.
Do you offer white-glove delivery and assembly?
Yes, we offer a White-Glove service for a flat fee which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy if the furniture doesn't fit my space?
We offer a 30-day return window. If the item doesn't fit or meet your expectations, you can return it for a refund minus a 15% restocking fee and return shipping costs.
Are your wood products made from sustainable materials?
At Finders Keepers Furniture, we prioritize sustainability. Over 80% of our wood collections are crafted from FSC-certified timber or reclaimed wood sources.
Do you provide fabric swatches before I make a purchase?
Absolutely. You can order up to five fabric or leather swatches for free via our website to ensure the color and texture are perfect for your home.
What kind of warranty comes with my furniture purchase?
All our furniture includes a standard 1-year limited warranty covering manufacturing defects in materials and workmanship. Extended protection plans are available at checkout.